1. Returns & General Refunds

Returns will be accepted only under these conditions. Once
received and verified, replace will be processed accordingly. We do not provide any refunds after dispatch. refunds are only on cancellation of items before shipping,

2. Damaged, Incorrect, or Missing Items

If your order arrives damaged,

incorrect, or is missing items, contact us within 48 hours of delivery. Include clear photos of the packaging and the product.

Make a video proof that you have received wrong package.

We’ll arrange a reverse pickup, and once received:

You can request a replacement (subject to availability).

3. Cancellations

Orders can be canceled only before shipping. Once shipped, cancellation is not possible.

To cancel, go to your Orders page and click Cancel. You will receive a confirmation of cancellation within 30 minutes.

4. Refund Processing Timeline

Prepaid Orders: For cancellations, refund aims to be processed within 2–7 business days. Once a return is received, expect a refund within 5–7 business days to your original payment method.

Cash on Delivery (COD): If a COD transaction is asking for replacement, It may take 7–10 business days to process the request.

5. Refund Options

We do not provide refunds after the item is dispatched. A replacement can be possible only if the items received is damaged, wrong or if it is missing some parts. 

(Optional) Store Credit: Rebatable value
credited to your Revatak account for future.

6. Return Pickup & Packaging Requirements

Once your replace is approved, Revatak will schedule a pickup within 2-5 business days.

Ensure items are unopened, with all tags, packaging, and documentation intact for successful processing.

7. How to Request a Replacement

Report an Issue

1. Log in to your Revatak account → Order Details → Request Return / Report Issue.

2. Upload photos (e.g. if damaged, wrong item, etc.) and
provide a brief description.

3. Our team reviews and responds—often within three business day

8. Policy Exclusions

No returns for items damaged due to misuse, wear & tear, or tampering.

Perishable goods, custom orders, or promotional freebies are non-returnable unless defective at delivery.

9. Support & Contact

Have questions or need help?

Reach out to our Customer Support team via:

Email: support@revatak.com

Chat: Available 9 AM to 6 PM, Monday–Saturday

Disclaimer: Revatak products are dietary/nutritional supplements. We do not claim that our products diagnose, cure, heal, or prevent any disease or medical condition. Results may vary from person to person.